At TechNewGen, we strive to ensure our customers are 100% satisfied with their purchases. If you are not fully satisfied with your purchase of our products or services, please contact TechNewGen administration via our official email (info@technewgen.com) with your claim within 3 (three) days of receiving the product or service activation.

The administration will review your claim and make a decision, which will be at the sole discretion of the administration, to refund you either partially or fully. This decision will be made within 7 (seven) business days after your claim has been received. If a refund is approved, it will be processed using the same method as the original payment.

Please note that this refund policy is not applicable to custom orders or services that have been specifically tailored to your requirements. Custom orders and specialized services have their own terms and conditions, including refund policies, which are outlined at the time of purchase and may change periodically at the administration's discretion.

We appreciate your understanding and look forward to serving you.

TechNewGen Administration